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Customer Service

Customer Service

Shipping & Delivery
Privacy & Security
Returns & Replacements
Ordering
Payment, Pricing & Promotions
Viewing Orders
Updating Account Information

Shipping & Delivery

PLEASE READ APPROXIMATE PROCESSING TIMES FOR EACH ITEM ORDERED.

THIS IS THE AMOUNT OF TIME IT USUALLY TAKES FOR ITEMS TO LEAVE THE WAREHOUSE.

The cost for shipping is based on each item nd where it ships from.

Please check the item details for approximate processing time for each item.

Shipping costs are a Flat Rate of $5.99

BlanketWarehouse is not responsible for Adverse Weather Conditions or lost Packages which may Delay Delivery

In cases of multiple items on orders, some products may be shipped separately.

Please Look in the item description to get approximate processing times. Please add additional time for actual shipping If products are backordered, you will be notified.

We are sorry but most items must be shipped via UPS or Fedex consequently we can not ship to APO/FPO or PO Boxes

Privacy & Security

We will never sell or give your personal information to an individual or company for the purpose of marketing or advertising.

Returns & Replacements

All of our products have a 60 day refund. Shipping charges will not be refunded, except in cases that that arise from our mistakes. There are no returns accepted for "Custom and Special Order Items". These include specialized name plaques and any item that is built to the specific needs for the consumer. These items will not be able to be resold and therefore cannot be considered for refund.

Before returning an item please e-mail us with your invoice # so that we can send you a RA#. All returns should be sent to (unless otherwise noted)
Blanketwarehouse.com
9934 w 121st Street
Overland Park, KS 66213

Ordering

You can choose the pay by Phone or Fax method if you do not feel comfortable inputing your card on line. Please place your order and then call us at 913-897-1003 and we will process your order.

If the shopping cart is not tallying your order:
This is caused many times because the computer you are using has a firewall in place. Many times when you order from a bussines computer the network has a firewall. We track orders from a "cookie" and or an "IP" address. This firewall prevents the shopping basket from detecting the items that you have placed in the shopping cart. You will need to use a different computer.

Payment, Pricing & Promotions

In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Blanketwarehouse.com shall have the right to refuse or cancel any orders placed for a product listed at the incorrect price. Blanketwarehouse.com shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Blanketwarehouse.com shall immediately issue a credit to your credit card account in the amount of the incorrect transaction.

Viewing Orders

You can view all of your orders and any current order by logging into your account at

http://blanketwarehouse.com/customer/account/login/

Updating Account Information

To update your account information You will need to log into your account at

http://blanketwarehouse.com/customer/account/login/